Internet Connection Problems
You noticed that you are having internet connection problems and it is frustrating. When you experience issues accessing websites and ping seems to be working properly, there is a possibility that websites are experiencing problems on their end. Data travels through multiple devices and links during its trip across your network. In testing using a ping test, you experienced a pack loss. Packet loss is described as a loss of data during digital communication transmission. The loss of data creates a negative user experience. You want a 0% packet loss. Any loss, no matter how small can be an enormous problem with your network setup. Some of the issues include: not being able to go to websites, videos being skipped, and breaking-up of voice communication. The loss of pack can be the following: 1. Router/Switch/Firewall issues 2. Software issues 3. Damaged Hardware , Cabling 4. Internet Service Provider.
This is what you can do: 1.Check that there are no cables or ports poorly installed 2. Restart routers and the modem. If you are experiencing problems with a variety of websites, it maybe caused by your modem or router. The modem is the device that communicates with your Internet service provider 3. Make sure the network software is up to date. 4. Replace broken equipment.
You can also check your internet service provider status by going to http://downdetector.com/
Select your internet service provider, click check past issues to see if there are internet issues. You can read the comments generated from users. In conclusion, this is what you can do to test and fix internet connection problems.
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