Questionable Reviews On Google Need to Be Flagged
As we mentioned in our blog entries, online reputation plays an integral role in whether consumers do business with you. Consumers tend to assume that the content is fake when all reviews are postiive. Google reviews can have a significant impact on the average small business owner’s online reputation and overall business. All reviews must be unbiased. Negative reviews provide insights into problems with your products. Pay attention to customer feedback. It offers an opportunity to respond and fix problems from your dissatisfied customers.
There are some reviews that are questionable that need to be flagged. A negative review does not automatically qualify the review as fake. Having questionable reviews that do not accurately reflect the business removed is essential. Questionable reviews on Google my Business can be removed if the removed if in violation of Google’s Policy. Content that violates their policies can be removed from Maps listings on Google. Below are examples of content that violates the policy of Google:
1. Advertising: Reviews that directly advertise something else (adding links to other websites or phone numbers).
2. Spam: Promotional/Commercial content, reviewers posting the same content multiple times.
3. Off-Topic Reviews: Posts based of someone else’s experience, or that aren’t about the specific place being reviewed.
4. Keeping it Clean: Obscene, profane or otherwise offensive language. Personal attacks on others can also be considered in violation of this policy.
5. Conflict of Interest: Anyone accepting money to leave a review or a review written by a competitor.
6. Hate Speech: Reviews that advocate against people based on their race, religion, disability, gender, age, sexual orientation, veteran status or gender identity.
To flag a questionable review, you need the gmail address and password used to set up the Google My Business Page. Once logged in, find the review, click the flag icon and click submit. This will lead to Google reviewing it. In conclusion, the process can take several days for Google to review it. Furthermore, this is significant in maintaining a strong reputation.
Kevin has 20 years of experience in sales, marketing, technology, video production, product marketing, and project management. Kevin is a Marketing Director with RP Design Web Services. Kevin received an MBA from Southern Connecticut State University and graduated with a 3.92 GPA. As stated by one of his Management Professors Dr. Robert Page at Southern Connecticut State University that Kevin was the best student that the professor ever taught. He is also a graduate of Arizona State University, W. P. Carey School of Business with a Bachelor of Science in Marketing. W. P. Carey School of Business #23 Best Undergraduate Business Programs, ranked top 30 nationwide since 1995. It is one of the top business schools in the country. The marketing undergraduate major ranks 11th. Academic rigor: The W. P. Carey School of Business at Arizona State University is a highly ranked business school, with a rigorous academic curriculum. This means that ASU graduates have a strong foundation in business knowledge and skills. Arizona State University is a top 1% of the world's most prestigious universities- Times Higher Education, 2018. ASU has ranked #1 in the United States for innovation ahead of #2 Stanford and # 3 MIT - U.S. News & World Report, 2016,2017, and 2018. Kevin just recently attended Tony Robbins’ Unleash The Power Within, a 3 ½ day live seminar. Kevin is a former member of Toastmasters International where he achieved the designation of Competent Toastmaster Award and Competent Leadership Award. Excellent public speaker and presenter (Toastmaster Award). Presented at the Javits Center “How the Web impacts the Construction Industry” Presented at the Baltimore Convention Center “How the Web impacts the Construction Industry” Kevin has strong experience in search engine optimization, local SEO, reputation management, video production, and web-based marketing solutions. Kevin also has experience working at a Fortune 500 company Graybar. Businesses depend on Kevin to make sure they have a constant flow of new prospects. Kevin improves business communications between customers, employees, and the world.
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